Privacy Policy

Privacy Policy

At Dippy Swim, we are committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains how we collect, use, store, and protect your data when you visit our website or purchase our products.

Information We Collect

We may collect the following personal information:

  • Name

  • Email address

  • Billing and delivery address

  • Telephone number

  • Payment and transaction details

  • Website usage data collected through cookies and analytics tools

How We Use Your Information

We use your personal information to:

  • Process and fulfil orders

  • Communicate with you regarding your purchases

  • Provide customer support

  • Improve our website, products, and services

  • Meet our legal and regulatory obligations

  • Send marketing communications where you have consented to receive them

Sharing Your Information

We only share your information where necessary to operate our business, including with:

  • Payment processors

  • Delivery and courier services

  • Website hosting providers

  • Professional advisers and regulatory authorities where required by law

We do not sell your personal information to third parties.

Data Security

We take appropriate technical and organisational measures to protect your personal information against unauthorised access, loss, misuse, or disclosure.

Data Retention

We retain personal information only for as long as necessary to fulfil the purposes outlined in this policy, including compliance with legal, accounting, and tax requirements.

Your Rights

Under UK data protection law, you have the right to:

  • Access your personal data

  • Correct inaccurate information

  • Request deletion of your data

  • Restrict or object to certain processing activities

  • Request transfer of your data where applicable

  • Withdraw consent where processing is based on consent

To exercise any of these rights, please contact us using the details below.

Cookies

Our website may use cookies and similar technologies to improve user experience, analyse website performance, and support website functionality. You can manage cookie preferences through your browser settings.

Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us at:

Dippy Swim
Email: Hello@dippy.store

Data Protection

Dippy Swim complies with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Dippy Swim is registered with the Information Commissioner's Office (ICO) under registration number ZC172978.

If you are unhappy with how we handle your personal information, you have the right to lodge a complaint with the Information Commissioner's Office (ICO).